Privacy Policy

Adastra Music Group ("AMG", "we", "us", or "our") is operated by ADASTRA MUSIC, registered under the Companies Commission of Malaysia (SSM) with Registration No.: 202503330570 (003801097-A). We value your privacy and are committed to protecting your personal data.

This Privacy Policy applies to the Adastra Music Group website, dashboard, and all related digital platforms.

Applicable Laws: This Privacy Policy is governed by the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection regulations.

Data Controller & Processor: Adastra Music acts as a data controller for user account information and as a data processor for artist content submitted for distribution to third-party platforms.

We collect different types of information to provide and improve our services:

We use collected information for legitimate business purposes:

• Managing waitlist subscriptions and launch notifications
• Contacting artists about platform updates and opportunities
• Creating and managing user accounts
• Improving platform features and user experience
• Processing music distribution to streaming platforms
• Fraud prevention, security monitoring, and legal compliance
• Sending service-related announcements and updates

Third-Party Services We Use:

• Formspree: Form submissions and email collection
• Cloudflare: Security, DDoS protection, CDN
• Email Providers: Notifications and communication
• Payment Gateways: Future subscription payments
• Streaming Platforms: Music distribution

We use cookies to enhance your experience:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand site usage
• Preference Cookies: Remember your settings

You can control cookies through your browser settings. Where required, cookie consent will be obtained via a cookie banner before non-essential cookies are placed.

• Waitlist Submissions: 24 months from submission
• Account Data: Duration of activity plus 12 months
• Legal Requirements: As required by law
• Analytics Data: Aggregated after 36 months

• Encryption: HTTPS/TLS for data in transit
• CSP Protection: Against XSS attacks
• Restricted Access: Authorized personnel only
• Cloudflare Protection: DDoS mitigation and WAF
• Regular Audits: Security assessments
• Data Minimization: Collect only what's necessary

Under PDPA Malaysia, you have the following rights:

• Access Right: Request access to your data
• Correction Right: Request correction of data
• Deletion Right: Request deletion of your data
• Withdrawal of Consent: Withdraw data processing consent
• Data Portability: Transfer data to another organization
• Restriction: Limit how we process your data

To exercise these rights, contact us at pdpa@adastramusicgroup.com with "PDPA Request" in the subject line. We will respond to PDPA requests within a reasonable timeframe, typically within 21 business days.

Our services are not directed to individuals under 13 years of age.

• We do not knowingly collect data from children under 13
• If we discover we have collected such data, we delete it immediately
• For artists under 18, we require parental consent when platform launches

Under PDPA Malaysia, we process your personal data based on the following legal grounds:

In the unlikely event of a data breach, AMG is committed to transparency and prompt action:

• Investigation: We will immediately investigate the breach
• Mitigation: We will take steps to prevent further unauthorized access
• Notification: We will notify affected users where required by law, without unreasonable delay
• Cooperation: We will cooperate with relevant authorities and regulators
• Transparency: We will provide details about the breach, impact, and remedial measures

As a music distribution platform, AMG necessarily transfers data across international borders:

AMG may use automated processing and AI tools to enhance your experience:

• Playlist Recommendations: Algorithmic suggestions based on your preferences
• Content ID & Rights Matching: Automated identification of music rights
• Fraud Detection: Machine learning to prevent abuse and unauthorized access
• Analytics & Reporting: Automated dashboards and performance metrics
• Email Optimization: Automated timing and personalization of communications

Your Communication Preferences:

• Service Emails: We will always send critical service updates (account security, payment notifications, platform changes)
• Marketing Emails: You may opt out of promotional content, newsletters, and non-essential updates
• Opt-Out Method: Click "Unsubscribe" in any email or contact us at support@adastramusicgroup.com
• Preference Center: Manage your communication preferences in your account dashboard (coming at launch)

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors:

• Changes Effective: Updated policies take effect upon posting to this page
• Notification: We will notify users of material changes via email or prominent website notice
• Your Acceptance: Continued use of AMG services after policy updates constitutes your acceptance of the updated terms
• Previous Versions: Archive versions available upon request

Governing Law: This Privacy Policy is governed by and construed in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable Malaysian data protection laws.

• PDPC Contact: For formal complaints regarding data protection violations
• Amicable Resolution: We encourage users to contact us first for informal resolution
• Jurisdiction: Any disputes shall be handled under Malaysian law